Terms and Conditions
These Terms of Use (“Terms”) govern the access and use of this matrimonial platform (hereinafter referred to as “the Company”, which expression shall include its subsidiaries, affiliates, partners,shareholders, directors, employees, agents, successors and assigns). By accessing or using the Website, you acknowledge and agree to be bound by these Terms. If you do not agree to these Terms, you must refrain from using the Website.
1. Nature of Service and Disclaimer
This Website is a cooperative venture where registered profiles may also be displayed on other associated, linked, or partner websites for the benefit of users. This provides wider exposure to members’ profiles. However, the Company only provides a platform for communication between users and does not guarantee, assure, or undertake that any marriage or alliance will be successfully arranged through the Website.
The Company is not a matrimonial agent, mediator, or guarantor of marriage, compatibility, or satisfaction. Users understand that all decisions regarding proposals,contacts, or marriages are their own responsibility and at their own risk.
2. Eligibility
By registering on or using this Website, you confirm that:
a) You are at least 18 years of age if female, or 21 years of age if male.
b) You are legally competent to contract marriage under the law applicable to you.
c) You are not prohibited by any law from entering into a valid marriage.
The Company reserves the right to terminate membership without refund if eligibility is found to be misrepresented.
3. Registration and User Responsibility
Users must provide true, accurate, and complete personal information and keep it updated.
A unique username and password will be assigned, and Users are solely responsible for its confidentiality. Passwords must not be disclosed to anyone, including Company staff or agents.
Membership is personal and non-transferable. Multiple registrations are prohibited.
Membership subscription is limited to the chosen period or until contact views expire, whichever is earlier. Subscriptions are non-refundable under all circumstances.
4. User Conduct and Communication
To maintain the integrity of the platform, Users agree to:
Contact prospective matches politely, without arguments or harassment.
Verify whether profiles are live and updated before proceeding further.
Exchange horoscope, photographs, and other details directly, as required.
Avoid contacting persons who do not respond with courtesy.
Not disclose another User’s personal or family details (including address, contact numbers, email, social media IDs, etc.) to outsiders, friends, or relatives.
Any misuse of information or harassment of other Users will result in immediate suspension or termination of membership without refund.
5. Content and Profile Data
User profiles may include data collected by the Company from advertisements, newspapers,magazines, brokers, agents, data banks, websites, or other cooperative sources.
Users grant the Company a worldwide, royalty-free license to use, display, distribute, or reproduce their Content across the Website and its partner platforms.
The Company does not guarantee the accuracy, completeness, or reliability of any content posted by Users. Users are solely responsible for verifying the information of prospective matches.
Content may be removed by the Company at its discretion or after a two-year period unless the User requests extension.
6. Restrictions on Use
Users shall not:
Post false, offensive, obscene, defamatory, or unlawful content.
Impersonate others or misrepresent their identity.
Use the Website for commercial purposes, spam, chain letters, or pyramid schemes.
Collect or misuse other Users’ personal information.
Introduce viruses, automated bots, or activities that overload Website servers.
7. Subscription and Cooperative Nature
Membership fees are meant solely for maintaining the Website, data collection, technology upkeep, and minimal allowances for staff. The service is structured in a cooperative manner, often including biodata shared through newspapers, advertisements, other agencies, and reciprocal arrangements.
Your subscription entitles you to use the platform as per chosen plan, but does not entitle you to refunds, guarantees of match-making, or post-marriage services.
8. Privacy and Security
The Company strives to protect Users’ data but cannot guarantee absolute security over the internet.
By using the Website, Users consent to receiving emails, calls, or SMS alerts related to their membership.
The Company may share limited personal information with affiliated partners solely for providing services.
The Company is not liable for any unauthorized disclosure due to technical errors, hacking, or misuse by third parties.
9. Limitation of Liability
The Company shall not be liable for:
Any errors, inaccuracies, delays, or interruptions in Website services.
Any financial, emotional, or reputational loss suffered by Users.
Any disputes, misunderstandings, or consequences of alliances or marriages initiated through the Website.
Any direct, indirect, incidental, special, or consequential damages, even if the Company was advised of such possibilities.
The User expressly agrees that use of the Website is at their sole risk.
10. Indemnification
Users agree to indemnify and hold harmless the Company, its officers, employees, and agents against all claims, losses, damages, expenses, or liabilities arising out of:
Misuse of the Website,
Breach of these Terms,
Violation of any rights of another User, or
Posting of inaccurate or offensive content.
11. Third-Party Links
The Website may display links to third-party sites. The Company does not endorse or control such sites and shall not be liable for their content, practices, or services. Users access such sites at their own risk.
12. Termination
The Company reserves the right to suspend or terminate any User’s membership at any time, without refund, for violation of these Terms or misuse of the platform.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts at Muvattupuzha, Kerala, India.
