Privacy Policy
This Privacy Policy (“Policy”) explains how the matrimonial platform (hereinafter referred to as “the Company”, which expression shall include its subsidiaries, affiliates, partners, shareholders,directors, employees, agents, successors, and assigns) collects, uses, stores, shares, and safeguards personal information of users. By registering, accessing, or using the Website, you expressly consent to the collection and use of your information in accordance with this Policy. If you do not agree, you
must refrain from using the Website.
1. Purpose of Data Collection
The Company collects personal information solely to provide matrimonial services, maintain the Website, enhance user experience, and facilitate lawful communication between members. The Company does not guarantee or undertake the success of any alliance,relationship, or marriage based on the information provided.
2. Information We Collect
The Company may collect personal identification information such as name, age, gender,date of birth, marital status, religion, caste, language, nationality, occupation, income details, educational qualifications, and legal eligibility for marriage. The Company may also collect contact information including phone numbers, addresses, email IDs and communication preferences. Sensitive personal data such as photographs, horoscopes,family details, health-related information voluntarily disclosed and preferences for alliances may also be part of the profile. In addition, technical information such as IP address, device details, browser type, cookies, and access logs are collected when users access the Website.Voluntary submissions including any information uploaded in biodata, advertisements or cooperative data sources linked to the Website are also collected.
3. Use of Information
The information collected may be used for displaying profiles to other members and associated cooperative platforms, enabling communication between users through secure means, verifying eligibility and authenticity of profiles, sending service-related updates, alerts or promotional offers by SMS, phone or email, maintaining Website security, system integrity and administrative operations, and complying with applicable laws, regulations and legal obligations.
4. Sharing of Information
The Company may share information strictly on a need-to-know basis. Information may be shared with affiliated partners for providing wider exposure of profiles through linked or cooperative websites, with service providers for technical support, payment gateways, communication services and data storage, and with government agencies, courts or law enforcement authorities as required by law. Limited personal information may also be shared with other users strictly for matrimonial purposes as initiated by the concerned user. The Company does not sell or rent personal information to unaffiliated third parties.
5. User Responsibilities and Consent
By using the Website, every user expressly consents to the collection, storage and use of their personal data as outlined in this Policy, the display of their profile on the Company’s Website and affiliated partner platforms, the receipt of communications by SMS, phone or email regarding services, and the sharing of information with other members or cooperative partners for matrimonial purposes. Users are solely responsible for safeguarding their login credentials, verifying the authenticity of other users and exercising discretion before sharing further personal details.
6. Data Retention
User profiles and related data shall be retained for a maximum of two years from the date of last activity unless extended by the user. After such period, data may be deleted, anonymized, or archived at the sole discretion of the Company.
7. Cookies and Tracking
The Website may use cookies and similar technologies to enhance user experience, analyze site traffic, and store user preferences. Users may disable cookies in their browser settings,though this may limit certain features.
8. Data Security
The Company adopts commercially reasonable security measures including encryption, firewalls and restricted access protocols. However, users acknowledge that absolute security over the internet cannot be guaranteed. The Company shall not be liable for unauthorized access, hacking or data loss due to technical or third-party actions.
9. Restrictions on Use of Information
Users are prohibited from misusing, reselling, or circulating personal data of other members,contacting members for commercial, unlawful or harassing purposes, extracting or copying data by automated tools or bots, and publishing, transferring or disclosing another user’s details to outsiders. Any violation may result in immediate termination of membership without refund and may invite legal consequences.
10. Third-Party Links
The Website may include links to third-party sites. The Company does not control or endorse such sites and is not responsible for their privacy practices. Users are advised to read the privacy policies of external sites before disclosing information.
11. Children’s Privacy
The Website is strictly intended for adults legally eligible for marriage, which means a minimum of 18 years for females and 21 years for males. The Company does not knowingly collect information from minors, and any such profile will be terminated immediately.
12. Limitation of Liability
The Company shall not be responsible for unauthorized disclosure of information by other users, for any financial, emotional, or reputational loss suffered through matrimonial alliances, or for any disputes, frauds or consequences arising out of contacts initiated via the platform. Users access and use the Website strictly at their own risk.
13. Amendments
The Company reserves the right to update or modify this Policy at any time without prior notice. Continued use of the Website after modifications constitutes acceptance of the revised Policy.
14. Governing Law and Jurisdiction
This Policy shall be governed by the laws of India, and any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts at Muvattupuzha, Kerala, India.
